← Back to Help Desk

Getting Started

Welcome to the Twin Ridge Retreats Help Desk — your central place for updates, resources, and everything happening as we bring Twin Ridge Retreats to life.

This space was created to make it easy for VIP members to stay connected, follow the build journey, and quickly find important information throughout the process.

What You’ll Find

Welcome From The Founders

Hear directly from Ryan and Dennis about the vision behind Twin Ridge Retreats, the inspiration for the project, and what it means to be part of the VIP community.

Getting Started

Learn how the VIP experience works, how updates will be shared, and how to navigate the Help Desk.

Project Updates & Permits

Stay updated with project milestones, permit approvals, construction progress, future timelines, and behind-the-scenes updates as Twin Ridge Retreats moves toward construction and launch.

VIP Membership

Cabin Amenities & Nearby Activities

Explore the cabin amenities, nearby attractions, hiking, restaurants, local activities, and everything planned to make Twin Ridge Retreats a unique couples getaway experience.

Quick FAQs

Find answers to common questions about booking timelines, VIP access, pricing, construction updates, and more.

How To Navigate

Browse By Section

Each box on the Help Desk homepage opens a separate section with more detailed information.

Check Back Often

We’ll continue updating the Help Desk with new milestones, videos, construction progress, and announcements as the project moves forward.

Access Anytime

You can revisit the Help Desk anytime using the link shared through our emails, social media pages, or community updates as Twin Ridge Retreats continues progressing.

Thank You

We truly appreciate all the early support. Everyone following along is helping support the journey as Twin Ridge Retreats comes to life in the Shenandoah Mountains, and we’re excited to continue sharing the progress with you.